Sorry, we couldn't find any tracking information for the tracking number you entered.

To proceed, Kindly enter your ID number along with your mobile number for us to assist you in checking your SASSA status

SASSA status check appeal is an online tool which provides a service to SASSA grantees to check the status of their grant’s application and payment date by just entering their ID and mobile number. As SASSA does not adhere to a fixed payment date every month. Instead, the payment schedule for each month is released at the end of the preceding month. Consequently, beneficiaries must refer to this schedule monthly. To facilitate this process, SASSA provides a tool allowing approved applicants to check their application status and payment schedule.

It’s important to note that this service is exclusively available to South African residents whose grant applications have been approved.

There are few methods by which you can check the status of your application and payment details. In this article I will explain every possible way by which you can check the status of your application. However you must have following data for checking the status of your application:

  • Your 13 digit ID Number.
  • Phone number that was provided to SASSA while applying for the application.

To check the grant status you have following options:

  1. Through website
  2. Through SMS
  3. Through call
  4. Through Moya App
  5. Through WhatsApp

You can check the status through website by following the steps explained below:

  1. At the top of the page you can see the SASSA Status check appeal section.
  1. Enter your 13 digit ID number and phone number.
  2. Once you provide the requested information you need to tap on “submit”.
  3. After tapping on “Submit”  your status will appear on the screen.
SASSA Status Check Appeal
sassa status check

If you don’t have access to the internet you can also check the status through SMS. For this you have to follow following steps:

  1. Open the text messaging app on your mobile.
  2. Type your ID Number.
  3. Send this ID Number to “082 046 8552”.
  4. After sending your ID Number you will receive a message from SASSA about your status.

You can also check the status of your application by calling the SASSA helpline. For this you have to dial “0800 601 011” on your dial pad/smart phone.

Along with other channels of checking SASSA appeal status check is through Moya App. Firstly you have to download the Moya App. This app is data free. You just need to have an internet connection for using. 

Once you have downloaded the app you need to follow the following simple steps:

  1. Open the app and navigate “Discovery” and tap on it.
  2. In the Discovery section select “SASSA Grant”.
  3. Click on “ SASSA SRD Status” and then tap on the “Application Status”.
  4. Now type the ID number and phone number which you provided while applying and tap “Submit”.
  5. After Submission A prompt will appear on screen showing your status.
sassa status check
sassa status check

You can also check the status using WhatsApp by swallowing the steps explained below:

  1. Add phone number 082 046 8553 in your contact book.
  2. Now type “SASSA” and send this text to this number.
  3. Next you need to reply “Status”.
  4. Now you will need to enter your phone number.
  5. After this you have to reply with a reference number in the chat.
  6. After it you will receive a text which will tell your grant status

When someone’s SASSA appeal status is marked as “failed,” it typically means an issue or problem with their application for a social grant. This could be due to various reasons, such as incomplete information, missing documentation, ineligibility, or errors in the application process. Individuals in this situation need to contact SASSA or visit their local office to understand why their application failed and what steps they can take to rectify the issue.

This article will discuss the reasons for and solutions to SASSA appeal status check failure. So you are recommended to read the article thoroughly.

Possible reasons for SASSA Appeal status failure:

Here are a few possible reasons that may cause your application to fail:

  1. Technical Error
  2. Incomplete or Wrong Information
  3. Failed Identity Confirmation

Technical error may be the reason for your status failing. This error occurs due to a glitch on SASSA’s official website. SASSA may be doing scheduled website maintenance, or there may be a fault with the server. These could be the reasons for your SASSA failed status.

You have to check that the information you provided is all correct. Once you are sure that the information you provided is correct, you wait a few hours(suggested 8 to 12 hours) and again check the application status.

The issue will be resolved automatically if there is a server or technical error with the website; otherwise, you must appeal to reconsider your application.

When your SASSA Appeal status displays “Identity Verification Failed,” it means there were inaccuracies in the information provided during your application. This could be due to simple errors like misspelt words or incorrect details. SASSA requires precise information such as your name, ID number, and relevant documents specific to the type of grant you’re applying for. They cross-check this data with government databases and financial institutions to confirm your identity. However, even minor mistakes, such as entering an incorrect ID number, can disrupt this verification process, resulting in the denial of your application.

Ensuring accuracy in your application details is crucial to prevent delays or rejections when accessing vital government services or grants. By thoroughly reviewing and double-checking the information you provide before submission, you can minimize the risk of encountering issues during the verification process. These precautionary steps help streamline the application process and increase the likelihood of a successful outcome.

You need to update your application from the SASSA portal by following the below steps:

  1. Visit the SASSA web portal by following the link: By apply here

  1. Now, enter your ID number and the number on the phone you used to send your SASSA appeal.
  2. Click on the “Send SMS” icon. In a few seconds, you will receive a one-time password (OTP) on your phone, which is registered with us.
  3. Verify the OTP.
  4. What you just did is that you submitted your personal information to SASSA, and upon successful receipt, it’ll be on the screen with names like ID number, phone number, contact, and banking details. Once you have taken the given information, see where the mistake is.
  5. Re-enter the correct information.

Thus, an additional questionnaire has to be there. Kindly complete the required fields and click ‘Submit’ again to re-update the submitted details.

That’s all! Previously, SASSA would have checked your application archive, and since your application information has changed, you will be approved efficiently now. We want to point out that SASSA only approves the application after all the information has been reviewed to ensure proper allocation on a month-to-month basis. So, there may arise a situation where you have to wait for more than 30 days for the next month’s allocation of SASSA.

Only complete or correct information may also be the reason for the SASSA status failing.

Your status check also got rejected due to your form needing to be completed. This must have led you to follow the solution I explained above for your identity verification check. The instructions provided here are straightforward. Please follow this step-by-step guide to find a suitable resolution for your incomplete application. It would help if you also took the time to go through everything before updating your application form.

In this article you will get the complete information about the grants. So it is essential that you read it carefully and thoroughly.

Before you apply for the SASSA Appeal SRD R350 grant it is important for you to check whether you are eligible for social assistance or not. The required criteria for a person eligible for the grant is:

  • South African citizen
  • Asylum seeker
  • Refugee verified from the department of home affairs.
  • You must be living in South Africa.
  • You must not be getting any other grant from the government.
  • Your monthly income must be less than R624.
  • You must be between 18 to 60 years old.
  • You must be not sufficient to support your basic needs of life.
  • You must be unemployed.
  • You must not be receiving an unemployed insurance fund or NSFAS.
  • You must not be living in state funded accommodation
  • You must not decline any employment or educational offer without any solid reason.

If you find yourself eligible for the social assistance then the next step is to submit the documents for submission. You will need to submit the required document in soft form(electronically) only. According to the official website of SASSA verifies the personal information of applicants online so no physical document is required.

Keep the following documents while applying for the SASSA Appeal SRD R350 Grant

  1. If you are a South African citizen you will provide the South African ID number and for asylum seekers,refugees or special permit holders they will provide the permit number issued by the Department of Home Affairs.
  2. Your full name ,gender and date of birth(DOB) according to your ID card or Permit.
  3. Bank statement which shows your translation history.
  4. Your Discharge letter from a previous institution/employer as proof that you are unemployed.
  5. Your phone number that is registered on your name.
  6. Your home address with utility bill.

You can apply for SASSA SRD R350 social assistance online through mobile, PC or laptop with an internet connection. 

You can apply for SASSA Appeal grant through following channels and it’s up to you which one is convenience for you:

  • Visiting the SASSA SRD website.
  • WhatsApp.
  • chatbot.

For applying SASSA Appeal Grant through website follow the following steps:

  1. Visit the official SASSA website.
  2. Once you open the website go to “How do I apply for this SRD Grant” and look for the button: “click here to apply online”.
  3. Enter your mobile numbers that are registered on your name.
  4. Click on “Send SMS”.
  5. You will receive an OTP on your. Enter that OTP and click “Verify Pin”.
  6. Continue step 2.

For applying Grant through WhatsApp follow the following steps:

  1. Save SRD official number(082 046 8553 ) in contact list.
  2. Send a message and provide information asked.
  3. You will receive an OTP, reference number and a link to the official SRD website.
  4. Tap on the link and enter OTP and click verify.
  5. Enter personal details including your name and ID number 
  6. Continue to step 2 explained below.

For applying Grant through WhatsApp follow the following steps:

  1. Visit SASSA SRD website.
  2. Look for “SRD R350 Grant Assistance ” chatbot and click on it.
  3. Enter ID and Mobile number.
  4. A pop up will appear “I want to apply for SRD R350 Grant”. just click on it.
  5. You will receive a link for the chat.
  6. Continue step 2 explained below.

You can apply for SASSA SRD R350 grant through by dialling a USSD code *134*7737# the keypad.

Now Terms and Conditions will appear on the screen. Read those terms and conditions and agree to them and continue to the next step.


In this step you will need to enter your following personal details:

  1. Your 13 digit ID Number.
  2. Your complete name according to the ID card.
  3. Your address
  4. Your gender
  5. Contact details
  6. Your employment and financial information

If you are applying for the first time for the grant then you will have two choices for the payment method. You can choose either one of them:

  • Bank account
  • Cash 

If you prefer bank account as a channel to receive grant then provide following details and agree to terms and conditions and submit:

  • Bank name
  • Branch name
  • Account type

Please note that that account should be in your name because according to rules SASSA can’t send money to someone else’s account.

If you select cash as a payment method then follow the following steps:

  • Enter mobile number (registered on your name)
  • Agree to terms and conditions
  • Submit 

After completing the upper steps in the right way, you will receive a confirmation message that your SRD grant is active.

This is the final step of SASSA appeal and it is related to the SASSA the verification process SASSA will verify your personal data from the database of department of home affairs. your details about finance and employment will be verified. And a special assessment will be done to prevent the fraud.

After the whole process your application will be accepted or rejected for grant on the basis of solid reason and the process will be completed after this.

To summarize, the SASSA Status Check appeal plays a crucial role for individuals awaiting approval of their SRD R350 grant. It offers multiple convenient methods to track application status and receive payment updates.

For the most recent updates and news regarding the SASSA SRD grant, it is advisable to visit official SASSA sources and our dedicated page for SASSA grant news updates. Staying informed and monitoring application status regularly is essential to ensure timely receipt of the grant.

if your SASSA status shows as “failed,” it’s crucial to identify the underlying issue promptly. Steps can be taken to rectify the situation, whether a technical error, incomplete information, or identity verification failure. Ensuring accuracy in your application details and following the outlined solutions can increase your chances of a successful outcome. Remember, patience may be required as SASSA reviews applications thoroughly to properly allocate grants.

What is SASSA Status Check Appeal?

SASSA Status check Appeal is a tool by which beneficiaries of SASSA Grant can check the status of their application and payment dates.

Is SASSA Status Check Appeal Free?

Yes, the status checking process of SASSA grants is totally free of cost.

Why is my SASSA status now showing? 

There may be 2 reasons that you are unable to check your status:

  1. You may have entered wrong phone number.(Note: Enter only a phone number which you provided while applying for the grant).
  2. The SASSA system may be down. Keep trying after some time to resolve this issue.