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Cancelling SASSA SRD Grant 2024 – How To Cancel SASSA SRD Grant?

Cancelling your SASSA SRD grant demonstrates responsible action if you believe you no longer qualify due to improved financial and living conditions. By doing so, you ensure that those who genuinely require the grant receive the support they need. Additionally, it helps you avoid penalties, as continuing to receive the grant when ineligible is considered an offense.

The SASSA SRD grant plays a vital role in supporting thousands of needy individuals in South Africa who require financial assistance for their daily necessities. However, there are circumstances where cancelling the grant may be appropriate. Here are several scenarios in which cancelling your grant may be advisable:

If you secure employment, whether in the public or private sector, and your income is sufficient to meet your needs comfortably, it might be a right decision  to cancel your SRD grant.

SASSA aims to assist those experiencing financial hardship. If your living conditions have improved since receiving the grant and you can sustain yourself financially, it is advisable to cancel the grant to allocate resources to those in greater need.

If you become aware of others in society who are more deserving of the grant and facing dire financial circumstances, cancelling your grant can ensure that resources are redirected to those who need them most.

If you realize that you no longer meet the eligibility criteria for the grant and continuing to receive it would be unethical, cancelling the grant preserves your integrity and avoids engaging in illegal activity.

These scenarios highlight situations where cancelling your grant is a wise decision. However, it’s important to note that cancelling the grant is not necessary if you continue to face financial difficulties and remain eligible for assistance.

If you’ve decided that you no longer qualify for the SASSA grant and wish to cancel it, here are the methods you can use:

  1. Cancel Grant Via SASSA Service Portal
  2. Cancel Grant via Email
  3. Cancel Grant via Helpline
  4. Cancel Grant via WhatsApp

If you choose to cancel your grant via helpline, ensure that the phone number you’re using is the one you provided during the grant application process. Follow these steps to cancel your grant:

  1. Dial 0800 60 10 11 on your phone.
  2. Upon dialling, an automated voice will guide you. Press “1” to speak to an agent.
  3. Inform the agent that you want to cancel your grant. They will request your ID Number, residence proof, and other necessary details.
  4. Provide all the required information.
  5. The agent will verify your identity. Once confirmed, your request to cancel the grant will be processed.

Note: Expect a possible wait time as call agents handle numerous inquiries daily.

Cancelling your SASSA SRD Grant via the SASSA service portal is straightforward. Follow these steps:

  1. Open the SASSA service portal using the link: 

https://srd.sassa.gov.za/sc19/cancellation

  1. Enter your 13-digit ID Number and the phone number provided during the grant application.
  2. Click on “Send Pin.”
  3. Enter the pin code received on your mobile to confirm your identity.
  4. Click on “Cancel my grant.”
  5. Confirm by selecting “Yes” when prompted, “Are you sure to cancel your grant?
  6. You’ll receive a message confirming the cancellation request.

That’s it. Your grant cancellation process is complete.

Cancelling your SASSA SRD grant via WhatsApp is another convenient method. Follow these steps:

  1. Save 082 046 8553 in your contacts.
  2. Open WhatsApp and initiate a chat with the saved number.
  3. Type “Cancel” and send it.
  4. Respond to the message you receive by selecting “Cancel my application.”
  5. Provide the requested details like your phone number, ID number, and other necessary information.
  6. Once you’ve provided the information, verify your identity to complete the cancellation process.

Upon completing these steps, your grant will be successfully cancelled.

If you prefer using email to cancel the grant, follow these steps:

  1. Open your email app and compose a new email.
  2. Write the subject as “Cancellation of SASSA Grant.”
  3. In the email body, explain why you’re cancelling the grant and provide the reasons.
  4. Include your ID Number, reference number, residential proof, and phone number in the email body.
  5. Double-check the information provided for accuracy.
  6. Send the email to [email protected] 

Your request for cancellation of the grant will be submitted successfully.

FAQs

Yes, you can reinstate your grant after cancellation. If your circumstances improved and you previously applied for the cancellation of your grant, but your situation has worsened again and you need assistance, you will need to reapply for the grant.

Once you’ve submitted the cancellation application, SASSA will typically review and process it within 7 days. However, the processing time may vary depending on the volume of applications received by SASSA.

If you need to cancel your grant but do not have access to a phone number due to reasons such as loss of your mobile phone or a change in your phone number, you will need to visit a SASSA office in person to cancel the grant.

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